August 14, 2002
Accubyte -Scumbag Lying Thieves

I buy a new mobo and processor from them. They ring me back to say they only have the retail version, not the OEM one. That's an extra $25. So I go for it.

The stuff arrives, and the processor burns out within a few hours. Accubyte refuse to deal with it, because it's a retail package, not OEM. They say I need to contact the manufacturer.

I contact AMD, and they are very nice about it, on the whole. They send me a new processor.

I put that in the machine and find that the memory has been destroyed. So, I use some other memory I have. After less than 24 hours, the processor burns out again. I phone AMD, who are absolute sweethearts. They're sending me another processor when I return this replacement one.

The tech and I go through the problem in detail. Between us, we work out that the motherboard is frying the processor and memory. AMD are still prepared to send me another processor though.

This morning, I ring Accubyte (notice no link to their site? That's intended), and tell them about the motherboard. They respond that it's beyond 15 days since I ordered, so they won't replace it. Can you believe that? Fuckers.

I counter, that the problem has existed since the unit arrived, and it has burnt out two processor chips and some memory, so perhaps they could be humane about it, especially as I'm out of work, and replace it. No, they say. I should have checked the motherboard and informed them within 15 days.

Quite how I'm supposed to spot the the motherboard is the problem, when it's the CPU that's burning out, whilst at the same time having a life outside this mess, I don't know.

So I phone Shuttle, who made the mobo, and am still waiting for a call back. It doesn't look hopeful.

I'm going through some other shit today (which I'm not going to talk about, so don't ask) and this is just adding to it.

Posted by Max at August 14, 2002 10:43 AM
Comments
Post a comment
Name:


Email Address:


URL:


Comments:


Remember info?